House of Travel - Orewa

Fantastic experience: You can stop scrolling. I highly recommend Natasha at House of Travel! You will get all your needs met with Natasha Thompson and the team. Natasha is just brilliant, she is professional, competent, knowledgeable, efficient, and friendly. I have disabilities and she listens to your needs with compassion and care and guides you to plan with confidence. They support with ease and for me their commitment to you is outstanding. A+++

Fantastic experience: An altogether pleasant experience. Thank you Natasha and House of Travel

Fantastic experience: Natasha Thompson has been amazing and we have been lucky to have her arrange and book our holiday for us. She's been quick to respond and gather the information she needed from us and to sort our additional requirements for us. We will definitely look forward to working with Natasha and HOT Orewa again.

Fantastic experience: Bea has always organised our travel, very helpful and easy to deal with

Fantastic experience: Bea was very professional & helpful in organizing accommodation & flights for our family holiday. Always a pleasure to deal with Bea.

Fantastic experience: Lee always gets back to me with options in an acceptable time and her understanding and knowledge are invaluable

Fantastic experience: Natasha was so warm and welcoming from the minute we walked through the doors. She was so helpful with answering our questions. Prompt communication, and made the process super easy.

Fantastic experience: Quick and efficient service staff very knowledgeable

Fantastic experience: All around ability and helpfulness towards my travelling needs were addressed/met. I never had any expectations of service but she definitely exceeded them all. A big thanks to Natasha

Fantastic experience: Bea is always super responsive to emails and quick to answer any questions and deal with arrangements promptly. She has excellent knowledge in her field and takes the time to explain details.

Fantastic experience: Christine has been amazing providing quotes for our 3 choices of destination, finalising our destination request in speedy time despite feeling very unwell. Good work Christine

Fantastic experience: Trusted and professional as always to work with.

Fantastic experience: Would highly recommend House Of Travel. All my needs were met and I was happy with all the support I received.

Fantastic experience: Very helpful and knowledgeable. I was very impressed with their friendly service. Great with their followup. I recommend them.

Positive experience: This review is not about their service, as I do not know how good it is. Arrived outside the store and note on door says to make an appointment and call. As my work hours can vary, that doesn't work. I finished early today and skipped Albany to go to a local agent on the way home. Needless to say, I have gone elsewhere.

Fantastic experience: Dennis has a sound knowledge of our travel needs and has gone over and above to sort our Europe River cruise.

Fantastic experience: Denis booked a complicated flight route in no time plus accommodation and a rental car. He is helpful with choices and a great communicator.

Fantastic experience: Well after dissatisfaction with another travel agent company …. It was a great pleasure to deal with Lee from Orewa, great communication made it all so very easy. A pleasure to deal with. So much knowledge and time taken through whole process. Would highly recommend Lee.

Fantastic experience: Dennis is onto it, I doubt there's much he can't sort out with anyone's travel requirements. He is thoughtful, and gives you a heads up on things he thinks will improve your travel and accommodation. Replies to questions immediately and is happy and cheerful with his communications.

Fantastic experience: Lee is extremely efficient,polite,friendly and nothing is too much trouble. Her communication skills are spot on. Will continue to deal with her as much as possible over the up comming years.

Fantastic experience: Lee is always professional in her communication and her experience and knowledge of holiday destinations is so helpful when organising a family holiday I feel confident with Lees prompt and friendly service that we will have the best holiday experience

Fantastic experience: We've booked several overseas tours with Bea and have always enjoyed our experience.

Fantastic experience: Over the years Lee has organised several trips for us. Last August I (alone) went to Italy for a wedding but spent a month touring around. Lee expertly organised my travel and accommodation to the point that there was no hitches and clear instruction where to be at what time.. I couldn't recommend her highly enough

Fantastic experience: Lee listened to what we needed and came up with the ideal package very quickly and efficiently and even managed to save us money on the flights by giving us the option to go one day earlier. Very good service. Seamless.

Fantastic experience: Christine Boshoff was very friendly, fast, professional, knowledgeable and efficient. She listened to us and understood exactly what we wanted for our Rarotongan holiday, she organised everything over the phone (in just one call) and emailed us an itinerary etc very promptly.

Fantastic experience: Christine and Lee were just amazing. They went well beyond for my family and it was very much appreciated - Thanks so much team :)

Fantastic experience: Very helpful, great service, kept up to date with any changes, recommended

Fantastic experience: Great helpful staff

Fantastic experience: HOT were very Helpful and fast to respond to my email requests for help. Offered me a whole bunch of options straight off the bat. Recommended

Fantastic experience: Very knowledgeable

Fantastic experience: Great people, great service and prepared to go above and beyond what is normally expected.

Fantastic experience: I rate company's service not on when everything is going as planned, rather I look to how inevitable glitches in a plan are dealt with. Dennis & Lee pulled out all the stops when a supplier let them down. Great service from a great Team.