
House of Travel - Timaru
Information about House of Travel - Timaru
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 10h-12h
House of Travel has a long history in Timaru, the place where we opened our first New Zealand retail sales office in 1987, followed closely by Simon Hocking opening his Simon Hocking House of Travel office in the Northtown Mall.
The proud tradition established by these Timaru businesses continued when the two locations merged their interests in February 2014 and began operating out of the one location at 195 Stafford Street.
Our comment from TraTraTravel about House of Travel - Timaru:
House of Travel - Timaru is well-known for its exceptional customer service and professional travel consultation. Visitors have praised the team, particularly Chevonne, Emma, and Jasmine, for their quick responses, extensive industry knowledge, and willingness to go above and beyond to ensure a stress-free booking experience. Customers have appreciated the personalized service, with staff providing tailored options based on individual travel needs.
Highlights from user experiences include:
- Efficient and helpful communication, making travel planning seamless.
- Staff members who take the time to understand customer preferences and suggest creative solutions.
- Competitive pricing and valuable advice, leading to hassle-free arrangements.
- People feel supported throughout their travel planning, alleviating stress associated with trip organization.
While the majority of reviews are highly positive, one user mentioned difficulty in reaching out for service, indicating that consistency in responsiveness could improve. Nonetheless, House of Travel - Timaru has built a reputation for being a reliable and friendly choice for all travel needs. Many customers express an eagerness to return for future trips, highlighting the positive experiences they have encountered.
House of Travel - Timaru: Reviews
Fantastic experience: I had booked overseas trip myself and stressed that I had done something wrong. Chevonne got me real good flights at a price I was happy with. She even booked me into a hotel in Singapore that I liked and had stayed in before. There is no stress doing it this way. Will I consider House of Travel for my next overseas holiday. Yip!!
Fantastic experience: Chevonne read our holiday request email and provided a quote based on exactly what was asked for. Chevonne was quick, efficient and good communicating our options to us, and happily answered any questions we put to her. It was such as easy booking process. Highly recommend
Fantastic experience: Professional and kind, everything was taken care of for us and the stress was taken out. Great prices, best experience with a flight consultant ever. Will know longer go elsewhere. Thank you Emma.
Fantastic experience: Chevonne was extremely helpful by suggesting options that didn't initially cross our minds and helping confirm that we made the right choice with our destination. Chevonne is also very quick to reply via email.
Fantastic experience: I have worked with multiple members of the Timaru House of Travel team and have found that their industry knowledge is excellent and that having that presented at the planning stages of a trip can take the unnecessary hassle out of it. I will be utilising their services again
Fantastic experience: Chevonne was very friendly and eager to help. She went above and beyond to book the tickets when we had some issues with the Qcard account. Very happy with the service we received from Chevonne
Fantastic experience: Found Emma really helpful and pleasant to deal with.
Fantastic experience: Jasmine, fantastic to work with, gave us different options for flights and also different ideas of transportation, many thanks
Fantastic experience: It was easy to make contact by phone in the first instance then so convenient to make the arrangements with her by email. She was pleasant friendly and helpful and promptly sorted out my travel plans relieving me of any stress .
Fantastic experience: Emma was very helpful and efficient.
Fantastic experience: Jasmine was friendly efficient and very easy to deal with
Fantastic experience: Thank you, Brenda Taylor (House of Travel, Timaru), for your prompt, knowledgeable and professional service. Happy to recommend and use again. You have made the holiday stress-free and easy before we even leave! :)
Fantastic experience: Emma has organized my once in a lifetime trip. It was painless. Extremely happy with her service
Fantastic experience: Dalwyn is very experienced, easy to deal with and working with HoT provides us with peace of mind for our upcoming travels.
Fantastic experience: Leanne was so efficient at finding suitable flights for me at very short notice. Brilliant! I am so grateful.
Fantastic experience: Fast and efficient service as always, always great to deal with :)
Fantastic experience: Brenda was the best help.
Fantastic experience: Jasmine took a lot of time helping us work out our itinerary - she gave us multiple options and really made an effort to understand our reason for travelling to make sure we got the best outcome.
Fantastic experience: Darryl was awesome to deal with. He replied promptly to our questions and structured our flights that took in the places we wanted to go to at the best price. Thanks Darryl for the great service. Highly recommend.
Fantastic experience: Very helpfull and supportive of the travel plan. Great communication
Fantastic experience: Brenda’s vast experience & knowledge made the whole experience hassle free for us, takes the stress out of it AAA+++
Fantastic experience: Adele was responsive to my needs. Gave me options to choose what was best for our travel plans. My query was dealt with in a timely manner. Adele was friendly and made the whole process very easy. Thank you
Fantastic experience: Jasmine Camplin was very professional and kept in constant contact. She was polite, knowledgeable and gave good advice on where to stay and what was happening on the Gold Coast.
Fantastic experience: Brenda was professional and courteous, she listened to my requests and provided the best flights and guidance on travel insurance. Excellent service, thank you !
Fantastic experience: Laura was knowledgable in every detail of the trip I was planning with flights and the tour and communication was prompt and clear.
Fantastic experience: Thanks to Chevonne Matchett for putting together our holiday itinerary
Fantastic experience: Great communication, very efficient, nothing was a problem and everything we asked was catered for.
Negative experience: Nil! Left phone messages and emails, week later still not answered...
Hi Teria We do not appear to have any quotes or bookings or emails under your name. If you would like to discuss this further, please email [email protected] so we can understand what has happened to receive a 1 star review for House of Travel Timaru. Thank you.
Positive experience: Just getting back to business after the lockdown.
Fantastic experience: Great place for all of your travel needs, upto date information about flights and covid related events to boarder pass for our flight to Brisbane. Cheers Darryl.
Fantastic experience: Hannah was lovely to deal with. Sorted my flights very quickly and got me a great deal.
Fantastic experience: The service and attention given was excellent.
Fantastic experience: Great place
Fantastic experience: Very helpful staff, particularly Jane.
Positive experience: Great knowledgeable staff
Positive experience: Very friendly and helpful
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