
House of Travel Ashburton

Information about House of Travel Ashburton
Opening hours
- sunday: (closed)
- monday: 9:30-16:30
- tuesday: 9:30-16:30
- wednesday: 9:30-16:30
- thursday: 13h-16:30
- friday: 9:30-16:30
- saturday: (closed)
We are currently short staffed as some of our team are overseas exploring some breathtaking destinations.
We ask that you please make an appointment if you wish to enquire or book travel with us during this time.
House of Travel Ashburton has been operating on East Street since 1987 – Owner Operator Maxine is a member of the original HOT Ashburton team and has alongside her a team of experienced consultants.
We have a very experienced team who love planning holidays and can assist you with everything from air fares across the Tasman to fully inclusive round world holidays of a lifetime.
To speak to someone who has been there, done that and knows how it feels visit us at 242A East Street and let us create your dream holiday.
Our comment from TraTraTravel about House of Travel Ashburton:
House of Travel Ashburton is renowned for its exceptional customer service and dedication to making travel planning easy and enjoyable. Customers have praised the team for being helpful, friendly, and knowledgeable about various travel options.
Some key highlights from user feedback include:
- Catherine and Anna Schmack are standout consultants who go above and beyond to tailor travel plans to meet individual needs.
- Quick, responsive communication that instills confidence in the booking process.
- A welcoming atmosphere with friendly staff who make clients feel valued.
- Expertise in finding the best travel deals and options, ensuring a smooth experience from the initial enquiry to securing bookings.
- The ability to assist with complex itineraries, including international and domestic flights.
While the majority of reviews are positive, a few customers mentioned a lack of personal follow-up after their initial meetings. However, the overall consensus is that House of Travel Ashburton provides outstanding service and is always ready to assist with travel planning, making it the best choice for your travel needs.
House of Travel Ashburton: Reviews
Fantastic experience: Catherine went above and beyond to work out different options for my international flights from Melbourne to CHCH, including domestic flights once in NZ and then returning home from Queenstown and helped me work around regional Australian flights too. Nothing was an issue and she came back to me with plenty of options! The best!
Fantastic experience: Grace was very quick to respond and was very helpful through the whole process from my initial enquiry email to the secured booking,
Fantastic experience: Highly recommend house of travel ashburton Lisa was great top service
Positive experience: Very helpful
Positive experience: Easy and pleasant to deal with. Informtion given was good and gave me confidence in her experince and knowledge
Fantastic experience: Anna Schmack, is our consultant, and we have had nothing but excellent service from her. She goes above & beyond to ensure we get the right deal for us.
Fantastic experience: They were very helpful with assistance to my travel plans and made it as simple as possible
Negative experience: Did not find them very helpful.l felt that they were not that interested.gave me a couple of brochures and said to ring them.
Fantastic experience: Brilliant service thanks Catherine
Fantastic experience: Her knowledge and efficiency and especially her communication throughout the process of booking our holiday was very good.
Fantastic experience: Anna Schmack from House of Travel Ashburton provides an amazing service and has now created an amazing bucket list trip for me to go on!!! Thanks Anna!!
Fantastic experience: Great service exceptional with short time frame to sort everything for us very pleased make it easy
Positive experience: I felt well come once walked in, very helpful smiling workers.
Fantastic experience: Anna Schmack at HOT Ashburton is an Industy Expert. She is very knowledgable in all things Travel related. She was extremely patient with us as we waded thru the flight options to our new Destination She was engaged and excited for our trip
Negative experience: Took the money for insurance but was of no help when a claim needed to be made
Fantastic experience: Great service by Catherine who was fast efficient and friendly
Fantastic experience: Easy to book flights, and they look cheap flights for you they giving you good advice
Fantastic experience: Great service, nothing was a problem, will be booking for next year's holiday with them
Fantastic experience: Lovely friendly staff, very good service.
Fantastic experience: Excellent service. Friendly experienced staff.
Fantastic experience: Wealth of knowledge about the travel
Fantastic experience: The best way to travel.
Fantastic experience: Great service
Fantastic experience: very cooperative
Fantastic experience: Very friendly staff & gr8 @ their job. Never had any problems with any holidays they have organised.
Fantastic experience: The best travel deals in town
Positive experience: Looked after us well
Fantastic experience: Very friendly helpful staff
Fantastic experience: Absolutely Fabulous always great service
Fantastic experience: Great service, really looked after
Fantastic experience: Excellent.
Fantastic experience: Professional and friendly!
Fantastic experience: Very friendly and helpful.
Fantastic experience: Friendly helpful staff, each time we have been in we are made to feel like important clients. They helped come up with travel plans for us that suited us and what we wanted from our trip and were happy to explore many options before settling in the one we wanted. They went above and beyond for us, will happily go back for our next trip and would recommend to others.
Positive experience: Very helpful and committed to finding the best travel for you. A little disappointed that they don't come back to you personally for feedback.
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