Whanganui isite Visitor Information Centre

Fantastic experience: Thank you for providing the info and the clean toilets.

Fantastic experience: Very friendly mates and awesome souvenirs.

Fantastic experience: The staff at the information centre are always welcoming and helpful the library is also part of the information centre and I find it cozy and relaxing when I need a quiet place to read the local newspapers 9/10

Positive experience: Has full internet, lots of information. Excellent facilities. Maybe a little understaffed

Positive experience: Lots of historical & current information about the region available.

Positive experience: Good for information about the area

Fantastic experience: As soon as we walked in we were greeted with Molly. She was so helpful and kind showing us all the places to go! The isite was in such a great place as well, we saw it as we were taking a walk along the river. Amazing service and so friendly!

Fantastic experience: The Visitor Information Centre gives you many good ideas to do.

Fantastic experience: I came in the site and was welcomed by keri and was impressed the wonderful service she provided. The knowledge of not only her area but of other areas was of great value. I will come back to the site and whanganui.

Fantastic experience: Actually the visit was to mud ducks and the service here is just excellent. The coffee is pretty good as well as the food.

Fantastic experience: Awesome helpful friendly staff...

Fantastic experience: Best info center I ever visited. Molly was exceptionally kind and provided amazing tips. Strongly recommend

Fantastic experience: We have met Molly over here who is absolutwly lovely and shared with us the highlights of Whanganui

Positive experience: Normal regular info center

Fantastic experience: Helpful staff and useful resources ℹ️

Negative experience: Friendly staff...but sat looking intently on their computer screens (2 staff) without asking if I needed any help....and on was on Teo crutches...got my young son to reach 4 merchandise-bcos the staff too-busy on YouTube or FB ??

Fantastic experience: Molly was fabulous giving us plenty of sites to visit and dine in both Whanganui and Wellington. Thanks from the Aussies

Fantastic experience: We came in with no plans and left with a full weekend planned out! The i-SITE system is a national treasure and the Whanganui centre was particularly helpful today. Thanks again Molly and team ☺️

Fantastic experience: Staff shared so much information

Fantastic experience: Very informative and helpful staff. Also at a perfect location. Thanks to Molly for the countless great ideas she gave me for my stay in Whanganui. Very glad I walked in.

Fantastic experience: Great place with knowledgeable staff and a few very interesting exhibits. Have got directions from here a few times in the past and they have been a useful bunch

Fantastic experience: Friendly people and welcoming. Heaps of knowledge about the area and taking as much time with you as needed to help.

Fantastic experience: Walked in here and was instantly informed and regaled by Molly, a very friendly and enthusiastic ambassador for Whanganui, which she clearly loves. Highly recommend dropping in here as you just don’t get the personal touch and wealth of experience of someone like Molly, and this centre, from Google alone.

Fantastic experience: Helpful as always

Positive experience: Some great things to visit in Whanganui. Recommend the glass blowers

Fantastic experience: So pleased we visited the iSite. The very pleasant Molly gave us excellent information & recommendations, allowing us to get the most from our time in Whanganui. (We enjoyed the honey cured salmon too Molly.) Great the site is centrally located, so easy to find or stumble across.

Fantastic experience: Exceptionally helpful and friendly staff providing vital assistance for us passing through on our bikes. We got some great cultural insight as well. We very much enjoyed our stop. Thanks for the info!

Fantastic experience: These ladys were SUCH a great source of information, that we decided to stay one day longer, because there are so many things to see and do! Thank you so much.

Fantastic experience: Nice space, Keri was amazing! And so informative!

Positive experience: Neat cafe alongside with prompt service.

Fantastic experience: I have recently moved to the area and the isite has been such a gem. I was served by Molly who was so warm and friendly and an absolute wealth of knowledge.

Fantastic experience: The Whanganui isite is centrally located in a lovely spot right by the river & with free parking right outside. I initially used the isite to store my bag while I went for my hire car & Debbie could not have been lovelier. She was so warm & helpful & advised me of some “must do’s” while in the area. The best recommendation was the Bridge to Nowhere tour with Whanganui River Adventures - definitely a highlight! However the Durie Hill elevator is also great fun for only $2 and again the people that work there are so friendly & knowledgable. I returned to the isite a week later & again saw Debbie who helped me while I waited for the bus (the isite can help search & book the bus routes for you). There is also a free wifi lounge which you can use while waiting & a cafe in the isite. Highly recommend popping in if you’re in the area as even if you don’t need the facilities (free toilets too!) they provide, the staff are amazing & can share a wealth of knowledge.

Positive experience: Great service and advice

Fantastic experience: Many opportunities to get to know the city. Also a nice shop.

Fantastic experience: Great service, very good info about Whanganui , brilliant asset for the city. Perfect position with cafe, galleries, buses and beautiful river right there. Parking and short stroll to city .

Fantastic experience: I wish to thank the i site in Whanganui. Two years ago the staff tried to quickly organise a Mail van trip up the Whanganui River for us. Although it was booked out their enthusiasm bought me back two years later and I was able to do the trip today. The trip with Tracy lived up to and indeed exceeded my expectations. Tracy is a wonderful ambassador for this part of the country and the i site enabled me to discover this area and will certainly bring me back. Thanks again for your professionalism i site Whanganui.

Fantastic experience: Such an incredible resource for our community in the perfect location! The team always go above and beyond every-time and I couldn’t be more thankful for their ongoing support. You don’t just have to be a visitor to value this service, as a local I couldn't think of life without them. In the heart of Whanganui, capturing incidental foot traffic via the bus terminal and Saturday markets and purposeful foot traffic for their incredible knowledge and experience.

Fantastic experience: Amazing service by Molly and Billie and the rest of the team every time I walk in here, they are so incredibly valuable to our community. The team at the Whanganui iSite have such deep extensive knowledge of Whanganui and the surrounding area, and the events happening within the area. The iSite is home to many Aotearoa artists' work and products, my business would not be able to survive without places like this.

Fantastic experience: Molly provided impeccable service by guiding me to various resources and services that my business needed. Absolutely lovely people.

Fantastic experience: Dry helpful

Fantastic experience: The team here were super helpful and had so much great local knowledge. Was very busy, and they were taking the time to give help to everyone who needed it. i-sites are just the best and such a quintessential part of NZ towns. As an expat returning home for an extended holiday to reconnect with NZ I so appreciate the i-site network.

Fantastic experience: Good facilities for a quick stop

Fantastic experience: We staffed, clean and open premises. Rich in Whanganuis history but also geographical information of the region. Close to the intercity bus stop and a restored Tram. Close to the main street of the City. And the local Mall ( Trafalgar Square).

Fantastic experience: Got what I wanted, no fuss, no muss

Fantastic experience: Clean tidy conveniences.

Fantastic experience: Great staff --a credit to the employing council Very helpful and a pleasure to meet and converse with Possibly one of the top I sites in the country

Fantastic experience: Very informative

Positive experience: Nice space and knowledge for the area, WiFi as well

Fantastic experience: Situated conveniently right beside the river (that has a riverside board walk for cycling & walking on, plenty of seating, recycling rubbish containers & even a drinking water station. Really helpful staff, plenty of pamphlets about various activities & road maps. An awesome to scale 3D model of Taranaki on a large table that you can walk around and visually see distances between places. There are public toilets inside the building and bicycle stands outside. Plenty of free 1hour parking. Mud Ducks café adjoins the Visitor centre.

Positive experience: A great 3D relief map of the District including the Central Plateau. Plenty of tourist information and gifts available

Fantastic experience: Lovely friendly staff

Fantastic experience: Very helpful, clean and tidy, wonderful models to view and gifts , coffee shop on site.

Fantastic experience: Excellent! Kerry was super helpful, kind and pleasant.

Fantastic experience: The team at the iSite in Whanganui is amazing! Kevin, Saskia, and especially Keri, are so welcoming and really go above and beyond to make your visit to the Whanganui region special. When we told Keri we wanted to do some things off the beaten path, she found us a bone carving class and a spot to try some local Māori gin. Even if you don’t need trip planning, stop in and see them - they are great!

Fantastic experience: lovely and welcoming staff.

Positive experience: Extremely helpful, very helpful staff.

Negative experience: Recently, i walked into your lovely premises to use the toilet. I walked into the mens toilets only for the cleaning lady to tell me, quite firmly, i wasn't allowed to use the toilet as she was cleaning and that i should go down the street to use the toilet (which i did, but it looked like it was closed). I found her to be a little rude, like she was reprimanding me for even considering to use the toilet. There was NO sign saying i couldn't use the toilet - only a "caution - wet floor" sign. How was I meant to know i couldn't use it? It would not hurt if she was nicer in her approach next time. I strongly suggest you have some sign telling people the toilet cannot be used whilst it is being cleaned if it saves someone else from having their heads bitten off by this lady next time. I'll probably never use these toilet facilities (by far the nicest in town) again :(.

Fantastic experience: Really nice and helpfull staff there!

Fantastic experience: Knowledgeable and helpful people here.

Negative experience: Rude and initially unhelpful. When asked, staff didn't want to unlock the accessibility door to cafe, instead telling me to go down the steps with my dual buggy. Not welcoming.

Fantastic experience: Lovely staff. I was able to drop my luggage off there for a small price. Really helped me out.

Fantastic experience: The best site we have been in. Very helpful staff and very friendly! Thanks team.

Fantastic experience: They helped us with everything we needed and more! It is hard to find such helpfull people nowadays :)

Fantastic experience: 5+ stars. Saskia, one of the employees who also spoke Dutch, went above and beyond to help us with our trip. Additionally, a super nice and tidy building with a cozy coffee and lunch spot.

Fantastic experience: Amazing staff who knocked it out of the park with eatery recommendations (Burrows, Yellow House, Frank). Highly recommend stopping in.

Fantastic experience: Awesome view from the lookout

Fantastic experience: Very helpful staff

Fantastic experience: Heaps of information lovely people behind the counter very helpful thank you so much

Negative experience: Stay away from this region. Spend your tourist dollars elsewhere. As the Mayor of Whanganui has requested "look, actually we'd prefer you to stay home"

Fantastic experience: Helpful

Positive experience: The site was good

Positive experience: Very informative and helpful staff.

Positive experience: Fabulous site on the riverbank friendly helpful staff great coffee next door

Positive experience: Very good I centre.

Fantastic experience: Beautiful Lookout, Big Parking available Enjoyed Sitting there in front of the River!

Positive experience: Staff asked if we needed help, said we are ok. They had an enquiry they handled at the main desk, they took time and gave clear instructions.

Fantastic experience: Very helpful

Fantastic experience: Awesome helpful

Negative experience: Had a pretty average experience with one of the ladies behind the counter but can’t speak for the rest of the staff/place: Went in to ask about the Whanganui River Journey only to be abruptly told that it closed at the beginning of the month (not true). Then when pressed I got lectured about how cold it is and to figure it out myself. Feel like the condescending attitude isn’t a great trait for someone in an information point.

Fantastic experience: Debbie was so helpful, managed to book us a last minute spot on a Whanganui river kayak/jet boat tour, gave us great advice about what to take, and had excellent tips about the local cafes and restaurants. Brilliant service with a smile.

Fantastic experience: A lovely iSite with a friendly and helpful staff.

Fantastic experience: Awesome information

Fantastic experience: Kerry Hawira very helpful with bus ticket.

Fantastic experience: Great and helpful place.

Fantastic experience: Just go and go it staff if you know what is around they will find it

Positive experience: The staff explained very carefully, it was quite good.

Positive experience: Great service very helpfull

Fantastic experience: Friendly, helpful and down to earth

Fantastic experience: Super helpful staff in this place, had us sorted for accommodation in a very short time, and good pointers for interesting places to go.

Fantastic experience: Well worth the visit, lovely place and friendly locals

Fantastic experience: Extremely excellent service with humor.

Fantastic experience: Good customer service support

Fantastic experience: So friendly and helpful

Fantastic experience: The host who welcomed us was very helpful and gave us great advice!! I highly recommend.

Positive experience: Very helpful thank you

Fantastic experience: Well situated, very friendly staff

Positive experience: helpful people

Positive experience: Prompt service, provided useful information.

Fantastic experience: Good i site

Fantastic experience: The help I received was brilliant. Gave me a map and drew the route for me to take. Easy peasy for me to follow. Very pleasant gentleman attended to me. Credit to your establishment.