
House of Travel - Whanganui

Information about House of Travel - Whanganui
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
House of Travel Wanganui has been creating holidays and fulfilling dreams for over 20 years. We strive to exceed our customer’s expectations whether it be a trip of a lifetime to Europe, a flight across the ditch to visit family or maybe an adventure in South America.
Our comment from TraTraTravel about House of Travel - Whanganui:
Welcome to House of Travel - Whanganui, where our dedicated team is committed to providing exceptional travel services to our clients. With experienced agents like Carla, Laura, Lynda, and Fiona, you can expect personalized advice and support tailored to your travel needs.
- Expert Advice: Our agents are knowledgeable and passionate about travel, ensuring you receive the best recommendations for your journey.
- Friendly Service: Customers consistently praise our friendly and approachable staff, making the booking process enjoyable and stress-free.
- Seamless Booking: We prioritize a hassle-free experience, with agents working diligently to find the perfect travel packages and flights to suit your preferences.
- Customer-Centric Approach: Our team takes the time to understand your holiday desires and provides multiple options, ensuring you feel confident in your choices.
While most users report fantastic experiences with our team, there are a few isolated cases where communication was lacking or where the service did not meet expectations. However, we are continuously striving to improve and provide the best possible customer experience.
Overall, House of Travel - Whanganui is dedicated to making your travel dreams a reality, with a commitment to excellent service and customer satisfaction. We look forward to assisting you with your next adventure!
House of Travel - Whanganui: Reviews
Fantastic experience: Carla is always a delight to work with. She is very experienced and knowledgeable and gives great advice while still making one feel that she is doing exactly what you want
Fantastic experience: First time doing a cruise laura was so friendly and full of info, she helped with putting the perfect package together for us, and put our nerves at ease. She knows her stuff and would def reccomend her.
Fantastic experience: Lynda answered to all my enquires as it has been a long time since I travelled and she was able to put my mind at rest with all the information I needed to know.
Fantastic experience: Fiona is so easy to create a travel plan with. She has great ideas, knowledge and communicates well. We will use her skills again next adventure.
Fantastic experience: Fiona was professional in the way she treated me and represented HOT. She was also knowledgeable in all aspects of our needs and very helpful. She took all the stress of booking from me.
Fantastic experience: Lynda was just a pleasure to work with; she asked lots of questions about what we want in a holiday and then sent us 4 options that all sounded perfect for us. Once we picked our package, everything was so seamless and stress free and our holiday was booked in. I will definitely recommend Lynda to any friends or family
Fantastic experience: Fiona was really helpful and managed to find flights that fit our tight schedule. She was friendly and happy to answer any questions we had.
Fantastic experience: Our dream holiday was made so easy and our experience with Fiona was truly stress free and we can't wait for our time in Rarotonga in May.
Fantastic experience: Awesome friendly staff on the ball with good prices , helpful. Definitely book through them again
Fantastic experience: Fiona is great! Wouldnt go to anyone else for my travel bookings. Super efficient, very patience with all the questions and great communication
Fantastic experience: Always happy to help, great experience & advice on destinations, tours and costings.
Fantastic experience: Amy is the best, we are excited about the trip to the UK she is booking for us. She's included all the places we want to go to and many more
Negative experience: They didn't really provide any useful information for me.
Negative experience: Couldn't get anyone to answer the phone let alone get an appointment
Fantastic experience: Great service
Fantastic experience: Great service always
Fantastic experience: Amazing service. Above and beyond to get our holiday just right. Keep up the fantastic work. Will definitely be booking with Carla for all future travels. 5 STAR!!!!!!!!!! +++++
Negative experience: Not impressed with the service I received recently.
Fantastic experience: Lovely helpful service
Fantastic experience: Great service
Fantastic experience: CARLA MCKINNON was very awesome. Very helpful. Highly recommended
Fantastic experience: Great service. Easy to work with. Looking forward to my holiday
Fantastic experience: they made it quick and easy to book my holiday.. thanks so much ladies
Fantastic experience: Carla is an excellent travel agent. Clear, concise, and covers all basis of trans-tasman travel in the omicron era. Called me back as I needed urgent travel from Brisbane, and found airfare 250 cheaper. Highly recommend. Service above and beyond
Fantastic experience: Very helpful agent in these difficult times
Fantastic experience: Great travel advice, amazing customer service!
Fantastic experience: Fantastic customer relations and service
Fantastic experience: Extremely helpful and we're able to advise about possible flights along with knowledge about MIQ and travel requirements in regards to Covid 19. Can't rate them more highly.
Fantastic experience: Outstanding knowledge and fantastic service. Thanks for all your valuable advice over the last couple of years Carla. You're a Rockstar!
Fantastic experience: Very helpful and easy to deal with. Gave us some really good advise. Much appreciated
Fantastic experience: Straight Jah
Fantastic experience: Great team
Positive experience: Friendly staff that make people's dreams come true
Negative experience: The woman who I dealt with was not interested in me, and then said I needed to pay $100 for her to research my travel request. I went in wanting to buy my flights tickets then and there. Maybe she thought I wasn’t serious. I had to walk out because of her and go elsewhere.
Fantastic experience: Very good knowledgeable polite service
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