House of Travel - Whanganui

BY APPOINTMENT ONLY, 69 Taupo Quay, 4500, Whanganui
BY APPOINTMENT ONLY, 69 Taupo Quay
4500, Whanganui
+6463458822

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

House of Travel Wanganui has been creating holidays and fulfilling dreams for over 20 years. We strive to exceed our customer’s expectations whether it be a trip of a lifetime to Europe, a flight across the ditch to visit family or maybe an adventure in South America.

Our comment from TraTraTravel about House of Travel - Whanganui:

Welcome to House of Travel - Whanganui, where our dedicated team is committed to providing exceptional travel services to our clients. With experienced agents like Carla, Laura, Lynda, and Fiona, you can expect personalized advice and support tailored to your travel needs.

  • Expert Advice: Our agents are knowledgeable and passionate about travel, ensuring you receive the best recommendations for your journey.
  • Friendly Service: Customers consistently praise our friendly and approachable staff, making the booking process enjoyable and stress-free.
  • Seamless Booking: We prioritize a hassle-free experience, with agents working diligently to find the perfect travel packages and flights to suit your preferences.
  • Customer-Centric Approach: Our team takes the time to understand your holiday desires and provides multiple options, ensuring you feel confident in your choices.

While most users report fantastic experiences with our team, there are a few isolated cases where communication was lacking or where the service did not meet expectations. However, we are continuously striving to improve and provide the best possible customer experience.

Overall, House of Travel - Whanganui is dedicated to making your travel dreams a reality, with a commitment to excellent service and customer satisfaction. We look forward to assisting you with your next adventure!

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

House of Travel - Whanganui: Reviews

4.5/5 (35 Reviews)
Mark Stegmann 11 months ago

Fantastic experience: Carla is always a delight to work with. She is very experienced and knowledgeable and gives great advice while still making one feel that she is doing exactly what you want

Devanee Burgess 1 year ago

Fantastic experience: First time doing a cruise laura was so friendly and full of info, she helped with putting the perfect package together for us, and put our nerves at ease. She knows her stuff and would def reccomend her.

G M 1 year ago

Fantastic experience: Lynda answered to all my enquires as it has been a long time since I travelled and she was able to put my mind at rest with all the information I needed to know.

Bryley R 1 year ago

Fantastic experience: Fiona is so easy to create a travel plan with. She has great ideas, knowledge and communicates well. We will use her skills again next adventure.

Suzanne Gingles 1 year ago

Fantastic experience: Fiona was professional in the way she treated me and represented HOT. She was also knowledgeable in all aspects of our needs and very helpful. She took all the stress of booking from me.

Maria Attard 1 year ago

Fantastic experience: Lynda was just a pleasure to work with; she asked lots of questions about what we want in a holiday and then sent us 4 options that all sounded perfect for us. Once we picked our package, everything was so seamless and stress free and our holiday was booked in. I will definitely recommend Lynda to any friends or family

Fiona & Gary McMillan 1 year ago

Fantastic experience: Fiona was really helpful and managed to find flights that fit our tight schedule. She was friendly and happy to answer any questions we had.

FAITH BOVEY 1 year ago

Fantastic experience: Our dream holiday was made so easy and our experience with Fiona was truly stress free and we can't wait for our time in Rarotonga in May.

Christina penrice 1 year ago

Fantastic experience: Awesome friendly staff on the ball with good prices , helpful. Definitely book through them again

Laura 1 year ago

Fantastic experience: Fiona is great! Wouldnt go to anyone else for my travel bookings. Super efficient, very patience with all the questions and great communication

TRACY HOUGHTON 1 year ago

Fantastic experience: Always happy to help, great experience & advice on destinations, tours and costings.

Rosalie Hoskin 1 year ago

Fantastic experience: Amy is the best, we are excited about the trip to the UK she is booking for us. She's included all the places we want to go to and many more

Maria Whanarere 1 year ago

Negative experience: They didn't really provide any useful information for me.

andrea brett 2 years ago

Negative experience: Couldn't get anyone to answer the phone let alone get an appointment

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Charles Duncan 2 years ago

Fantastic experience: Great service

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Teresa Sutcliffe 3 years ago

Fantastic experience: Great service always

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Stu Thornton 3 years ago

Fantastic experience: Amazing service. Above and beyond to get our holiday just right. Keep up the fantastic work. Will definitely be booking with Carla for all future travels. 5 STAR!!!!!!!!!! +++++

Donna Plumridge-Kashif 3 years ago

Negative experience: Not impressed with the service I received recently.

Annie Carlsson 3 years ago

Fantastic experience: Lovely helpful service

Bill Lane 3 years ago

Fantastic experience: Great service

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Tim Whitford 3 years ago

Fantastic experience: CARLA MCKINNON was very awesome. Very helpful. Highly recommended

Wayne Graham 3 years ago

Fantastic experience: Great service. Easy to work with. Looking forward to my holiday

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Karina Hunt 3 years ago

Fantastic experience: they made it quick and easy to book my holiday.. thanks so much ladies

scott odea 3 years ago

Fantastic experience: Carla is an excellent travel agent. Clear, concise, and covers all basis of trans-tasman travel in the omicron era. Called me back as I needed urgent travel from Brisbane, and found airfare 250 cheaper. Highly recommend. Service above and beyond

Elinor Seville 3 years ago

Fantastic experience: Very helpful agent in these difficult times

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Shelley MacRae 3 years ago

Fantastic experience: Great travel advice, amazing customer service!

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Donald Dorricott 3 years ago

Fantastic experience: Fantastic customer relations and service

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Kay walsh 4 years ago

Fantastic experience: Extremely helpful and we're able to advise about possible flights along with knowledge about MIQ and travel requirements in regards to Covid 19. Can't rate them more highly.

Stacey Hooper 4 years ago

Fantastic experience: Outstanding knowledge and fantastic service. Thanks for all your valuable advice over the last couple of years Carla. You're a Rockstar!

Shirley Kemp 4 years ago

Fantastic experience: Very helpful and easy to deal with. Gave us some really good advise. Much appreciated

Shilisa Dyke 5 years ago

Fantastic experience: Straight Jah

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Mary Taylor 6 years ago

Fantastic experience: Great team

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Trudy Taylor 6 years ago

Positive experience: Friendly staff that make people's dreams come true

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Judita Slepankova 6 years ago

Negative experience: The woman who I dealt with was not interested in me, and then said I needed to pay $100 for her to research my travel request. I went in wanting to buy my flights tickets then and there. Maybe she thought I wasn’t serious. I had to walk out because of her and go elsewhere.

Rod Davenport 8 years ago

Fantastic experience: Very good knowledgeable polite service

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