
Eco Travels New Lynn

Information about Eco Travels New Lynn
0600, Auckland
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: (closed)
Travel Agency
Our comment from TraTraTravel about Eco Travels New Lynn:
Eco Travels New Lynn is a premier travel agency located in New Lynn, New Zealand, known for its exceptional customer service and friendly staff. Here's what makes them stand out:
- Friendly and Helpful Staff: Customers consistently praise the courteous and professional demeanor of the team. Agents like Sunny, Ankita, and Asif received special mentions for their outstanding support.
- Quick and Efficient Service: Many users noted the prompt responses and quick assistance provided during the booking process, ensuring a hassle-free experience.
- Competitive Pricing: Eco Travels is recognized for offering excellent deals and competitive fares, making it a go-to choice for travelers seeking value for money.
- Personalized Assistance: The team excels in understanding customer needs and providing tailored solutions, whether it’s booking flights or accommodating last-minute changes.
- Consistent Recommendations: Happy customers frequently recommend Eco Travels to friends and family, showcasing the trust and satisfaction they bring to their clients.
However, some reviews highlighted occasional challenges with refunds and after-sale services, particularly in specific situations. It’s important for customers to be aware of potential complications in these areas.
Overall, Eco Travels New Lynn continues to build a strong reputation for providing quality service and reliable travel solutions.
Eco Travels New Lynn: Reviews
Fantastic experience: The staff are all friendly
Thank you so much for your valuable feedback. We're thrilled to know that our team's helpful nature, efficiency, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Prasant Chukkula, Perfect service, excellent prices. Polite, friendly, and helpful. Nice small office. Definitely recommend booking your next trip through Eco Travel. Will share with friends and family about the great experience. Near bunnings New Lynn.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Prashant Chakkula's helpful nature, efficiency quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: I recently booked my tickets with Eco Travels, and Vishal Choudhary provided outstanding assistance throughout the process. He was incredibly responsive and maintained a polite and professional attitude. I highly recommend Eco Travels for anyone seeking excellent customer service and great value for money, with competitive fares. Thank you for the seamless experience!
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Vishal Chaudhary's helpful nature, efficiency quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: We booked tickets for my mother and we really got a good deal and assistance from eco travels staff( ABHISHEK) It was so quick and really helpful. Good customer service. Thank you eco travel
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Abhishek's efficiency, helpful nature, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Booked two tickets. NAKIB’s service was amazing. I will definitely book my tickets again from you guys. Thanks
Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Nakib's helpful nature, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Great service eco travels New Lynn, Thank you 'Anurag Singh'
Thank you for your valuable feedback! We're thrilled to know that Our team and Anurag Singh's efficiency and prompt responses left such a good impression on you. Feel free to reach out for further inquiry. Safe travels
Fantastic experience: I had a great experience with this business. I was in an urgent need to book tickets and Raju provided me with the best options for my preferences, took me through all the processes for booking and completed my work within a few hours. He answered all the questions I had almost instantly. I was recommended and would recommend further.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Raju's helpful nature, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: It has been a very good experience booking with Eco travels. Especially their manager Prashant from new Lynn, he has been amazing and always responsive. Very polite. Thanks Prashant bhai. Keep the good work going.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Prashant's helpful nature, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Very good Customer Service of Deep ( Pradeep Kumar) definately recommand Eco Travels. He is the best for giving you good deals.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Pradeep Kumar's helpful nature, quick & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Good service.Highly recommended.Special thanks to Alif.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that Alif's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Maseera the best
Thank you for your valuable feedback. We're thrilled to know that out team at eco travels and Maseera's helpful nature and prompt response left such positive impression on you. Your recommendation means world to us. For any further inquiry, feel free to reach out.
Fantastic experience: Great job from Rahul and Ankita in person and Rahul Sharma and Rahul Rawat through the contact centre. Ankita and Rahul were flexible and pleasant and got me a great deal on my trip to India and other places on Asia. Rahul Sharma and Rahul Rawat in the contact centre were extremely hardworking and communicative with booking and changing flight times to suit my families needs. I will definitely be booking all my future trips with Eco Travel, New Lynn.
Thank you for your valuable feedback. That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that Rahul Sharma, Rahul Rawat and Ankita's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: We purchased ticket from them and out air line have some time changes so we requested Tithi, who was handling our issue that if she can arrange something with less wait time at the airport. She very professionally handled our issue and arranged much better air line with our time requirements without and added cost and following up hassles. Surely I would like to give full stars and recommendations for Tithi whenever looking for ticket booking from Eco travel.
Thank you for your valuable feedback. That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that Tithi's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Negative experience: Dont buy tickets through them if you even have slightest chance that you might have to cancel tickets or if you are booking for your parents . They are HORRIBLE in refunding Money . Will keep giving you false promised for refund and will also ignore your phone calls. Also spoken to Airline about refund and Airline jas confirmed thats refund was issued to ECO Travel long time ago. Lesson learned , next time with contact Airline directly to book tickets . They might be few dollars expensive but has better After Sale service Waiting for refund since 28 November 2023.
Hi Prince Apologies for the inconvenience caused, Can you share the Details of your booking like booking Reference our HO team will look into this matter and Resolve it, FYI the refund process normally take around 8-10 Weeks but we will definitely check and Get back to you, You can share the details through [email protected] Hope to hear back from you Soon Thanks Team Eco Travels
Fantastic experience: Very great service..applause to Ashish. Any questions you have in your mind his the guy.. Always makes things stream lined.. I have done multiple bookings, always been a great service.
Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that Ashish's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Thank you Mr Ashish for your great service. It always exceeds our expectations.he goes above and beyond to gather information for smooth running of our trip. This is our 2nd time booking with him,he does excellent job I must say.very prompt and professional
Thank you for your valuable feedback.
Fantastic experience: Best service in Auckland. Ritu Ma’am was so good and helpful.
Thank you for your valuable feedback
Fantastic experience: We always buy our international travel tickets via Eco Travels. I have found them to be very reasonable with prices & very helpful with last minute changes, special requests etc. A special applause to Sunny who assisted us with multiple tickets for our family & we found him to be very helpful. Would totally recommend them to all. Thank you !
Thank you for your valuable feedback.
Fantastic experience: Their service are very good and fast. Nakib is one of the good person who gave his 100% to meet the customer needs. I will recommend everyone if they want to book their tickets so eco travels and always talk to Nakib for the future travelling to somewhere.
Thank you for your valuable feedback. That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that Nakib's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Good service and thanks to help eco travellers. Happy good deal.
Thank you for your valuable feedback!
Fantastic experience: Would highly recommend Sunny from Eco Travels. Have been booking all my tickets through him for the past 2 years and he has been very helpful, professional and always available to answer any queries.
Fantastic experience: Outstanding service by Eco staff Sunny. He has gone beyond the miles of expectations to help out query.Sunny has good knowledge about his profession and keep you posted. Very satisfied and Highly Recommend.
Fantastic experience: Great customer service, quick response, great pricing, guy called sunny is best at his job Thank you!
Fantastic experience: Very very good service 'sunny'
Fantastic experience: Quick and Professional service from Sunny. Thanks to Sunny for great service, prompt communication and for finding the best flight option. Also, he sorted out the payment glitch from Ecotravels within couple of days..
Fantastic experience: Recently I had to travel from Auckland to Mumbai for a family emergency .I contacted Sunny Karthik for my ticket .He was extremely helpful ,very patient with me and the whole process was so smooth . I appreciate your help .Eco Travels is lucky to have a dedicated consultant like you .Many thanks and best wishes ……Cynthia
Fantastic experience: Keep up the good work Sunny
Fantastic experience: Really great service by Sunny. Thanks Eco travels
Fantastic experience: We booked tickets for my mum and we really got a good deal and assistance from eco travels staff( Sunny). It was so quick and really helpful. Good customer service. Thanks
Fantastic experience: My experience was very good with eco travels and sunny was the person who helps me to find the right flight. Thanks Eco travel team
Fantastic experience: Addion to my previous review, Srikanth was the person who recently gave me various options for my multi city trip. He was good to give me a best deal for my trip and was friendly. Thanks Srikanth!
Fantastic experience: Great service by sunny Thank you.
Positive experience: Had a very good experience with Sunny, he was so helpful. He gave excellent services by finding right tickets in time.
Fantastic experience: Thank you Sunny
Fantastic experience: Thankyou sunny from eco travels for helping me out with the booking.amazing communication and prompt reply. All my request were considered.
Fantastic experience: As always very helpful! Sunny was very fast in his responses which was very much appreciated.
Fantastic experience: Thanks alot to sunny best service ever..
Fantastic experience: Sunny he is the legend he helped me alot to get good fare. Keep up good work man
Fantastic experience: Thanks 'Rajib bhai' for your great service
Fantastic experience: We wanted to book a flight in peak december and one of the Eco travels staff (Sunny) has given us the best deals and we are very much happy with his service.
Fantastic experience: Niveditha is the best. her communication was really good and helpful. Always choose eco travel because of Niveditha.
Fantastic experience: Sunny was really helpful and quick to respond to my queries. I explained him my situation and he found the right flight for me. Really happy with his service. Thanks Sunny.
Fantastic experience: Ankita from Eco Travels, have always impressed us, finding options for flights, guiding us on baggage and also have provided the best flight fare since past four of years as we know her. We highly recommend as she very well understands our needs, cater to it and provides friendly accurate suggestions on having comfortable travel. This all motivate us to always approach her in any future travel plans. You are awesome, Ankita Thank you Ankita. Thank you Eco Travels for always being there for us
Fantastic experience: Very professional and friendly.
Fantastic experience: Best eco travel center. Always find the best solution for any travel situation. Must visit
Fantastic experience: Sunny from New Lynn branch is very helpful . Sunny is super efficient and quick in dealing and ensured all correct information was collected prior to confirming the booking.
Fantastic experience: Thanks to Keerthi Chidvila of Eco Travels for fantastic service, prompt communication and great prices on flight tickets. She went above and beyond to give me the best options and prices available. Will most definitely deal with you again and recommend you to family and friends. You are truly a tremendous asset to Eco Travels.
Fantastic experience: Good customer service from Sunny with my ticket, would like to visit ECO again
Fantastic experience: I always book through Eco travels and get the best price. Sunny is really helpful.
Fantastic experience: We are pleased with the outstanding service provided by Ankita Kansara. She assisted us in finding the cheapest flight to the Philippines. Even late at night, she responded to us. Without a doubt, I will suggest Eco Travels to our relatives and friends.
Fantastic experience: I got really nice customer service from Mr Asif. He gave me 'amazing' fare for tickets nz to india.
Fantastic experience: Very helpful team of enthusiastic and friendly individuals. Got a me great deal and the experience was quite smooth. Thanks @SunnyKarthik you were amazing.
Fantastic experience: Keerthi Chidvila , was so helpful in finding the right flight for best deal . Highly Recommend!!
Fantastic experience: Excellent service by asif. Really appreciate his work.
Fantastic experience: Very nice and professional service.
That's fantastic to hear! Thank you so much for taking time to share your experience with our team at EcoTravels. Your recommendation means the world to us. We're thrilled to know that our team's helpful nature and prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Srikanth got us an amazing deal! Really great service
Fantastic experience: Sunny helped me with visa and flight tickets. Excellent service.
Negative experience: Recently contacted them to change the date of my ticket(flexi Ticket) and asked for the price for date change and they said it would cost me Nz $389. I was shocked and contacted the airlines and they did it just for Nz $55.00. This is not what we expect from you anyways thanks for your loyal service. Response to your promt reply: As per your reply you said rates may fluctuate but in my scenario it didn’t change when I contacted your agent twice in 48hrs the rate was same $389.00?? At the same time I contacted the airlines even there rate didn’t fluctuate in 48hrs it was also same $55.00. It was not one time call or chat it was twice conversation between us. Finally I would like to conclude it was not my assumption that’s the fact. Thanks
Dear Vinay, We investigated your case and our apologies for the inconvenience. As we all know that fares are always fluctuating and it's never fix. When you called us, our agent advised you the fare difference and at the same time he advised you that fare is subject to availability(means fare can change any time). Same way, when you called Airline, then it might be possible that they got lower seat. Moreover, we go as per the rules setup by the Airline and we have to advise our customer accordingly. Airline is the owner of ticket, if they want they can do it free of cost, but we have to follow the procedure, else we will receive debit memo from the Airline. So, instead of assuming or making negative image, you should have called us for the reason/explanation. I feel that my above explanation is clear enough for your dis-satisfaction.
Fantastic experience: Great service by Sai Chandan..very friendly and helpful.
Fantastic experience: Booked a flight ticket from them. Their agent Sunny was very helpful and patient throughout the process. Thank you for the discount Sunny
Fantastic experience: Was dealing with Sai Chandan for an airline ticket .he was very polite,knowledgeable and very prompt in getting back to me on queries ..the whole ticketing experience was flawless, good deal and done very efficiently thanks to to Sai.. will recommend to friends..well done and keep it up..!!
Fantastic experience: Sai Chandan , who is one your customer service agent helped me get the best deal. He was so prompt and patient in answering all my queries . He provided me all the information in record speed. He is strongly Recommended. @ Sai Thank you for everything. “ You truly are truly a legend .'' I have planned many trips before with various other travel agents ; but , I have to add that you are truly one of the best agents, I have had the pleasure to interact with. Thank you for all your work and dedication to make my trip happen!Wishing you the best .
Fantastic experience: Best Routing and price suggested for International Travel Tickets.
Fantastic experience: Great service & Helpful staff. Thank you Priyanka Tanwar for finding the best deal for me. Cheers
Fantastic experience: Amazing service and communication from Niveditha. She always provides me with the best deals and trips. Thanks.
Positive experience: The service was provided by ALIF and he was very supportive.
Fantastic experience: Had a excellent experience booking my flight ticket with Eco travel. Special thanks to MASEERA BEGUM, she did a great efforts to get me a the best offer according my travel dates. Highly recommend to MASEERA BEGUM. THANKS ONCE AGAIN TO MASEERA BEGUM
Positive experience: Affordable prices to book. Staff can do better with booking but overall the experience is quiet good compared to the rest of the booking venues like flight centre or sta
Fantastic experience: Recently we booked tickets to travel to Sri Lanka. Amazing service provided by Anurag Singh. he did a great job in getting the best deal and offer for us. and a special thanks for the patience as I had to keep changing the dates and flights. Thank you once again :) - Laavanya
Fantastic experience: Thanks Ankita for your help and great service.
Fantastic experience: Ankitha has consistently provided excellent support and responsiveness. She is our go to person whenever we need to purchase air tickets. We highly recommend her and Eco travel services.
Fantastic experience: Been getting my airline tickets sorted since last 10 years with Eco Travels. It's mainly because of the amazing service provided by Ankita. Not only she strives to get us the best deal, but also makes sure we get the best one always. Whether it's a few months in advance or last minute plan, she has always provided exceptional service and best deals. Thank you Ankita for your support. Highly recommend her for all your ticketing requirements.
Fantastic experience: Ankita is very professional. She always help us by finding the best airlines with the most competitive pricing. Ankita provide us the multiple options as per our travel plans. Very helpful & always answers the calls.
Fantastic experience: Have been booking tickets with eco travels (Ankita)for the past 8 years… always had been a perfect experience… very good and prompt customer service always… always have recommended people to book with eco travels (Ankita).
Fantastic experience: My travel Agent is Ankita. I recommend to contact Ankita for all your travel needs. She is quick, professional and supportive. Ankita will make sure that you are on best flight possible which is also within your budget.
Fantastic experience: Ankita ben you really great help full and understanding all situation I suggest eco travel always had ticket booked with Ankita ben New Lynn amazing service very flexible and easy to deal and communicata with Ankita ben thanks
Fantastic experience: I am booking all my tickets through Ankita from 2014 she is amazing and Getting cheap rate than other agents. Working after hours to help regarding booking and help for your flight. I would recommend to book the tickets from her.
Thank you so much for taking time to share your experience with our team at EcoTravels. Your valuable feedback and recommendation means the world to us. We're thrilled to know that Ankita's helpful nature, efficiency & prompt responses left such a positive impression on you. We look forward to serve you and others with the same level of excellence in the future. Feel free to reach out for any further queries. Safe travels!
Fantastic experience: Have been booking tickets with eco travels (Ankita ma’am)for the past 10 years… always and always has been a perfect experience… very good and prompt customer service always… always have recommended people to book with eco travels (Ankita ma’am)… great help during covid for getting MIQ facility… Keep up the good work Team
Fantastic experience: Always had a ticket booked with Ankita Kansara from Eco Travels New Lynn, amazing service, great prices, amazing variety of holidays and packages, very flexible & easy to communicate We got Dubai package exclusive & Auckland-India return tickets through her with no regrets. She would get you the best of all for you to explore & wherever you would travel to
Fantastic experience: Good customer service and satisfied with the entire booking ticket. I will recommend to everyone
Fantastic experience: Had a great experience dealing with Asif from Eco travels. He was a well informed individual and helped me by going out of the way to change my return dates keeping the same price. Will surely recommend.
Fantastic experience: Awesome experience , just give them date and they give you best option ever . I’m so glad that I had this opportunity to buy ticket from Eco Travels and will recommend them to everyone. Thank you
Fantastic experience: Thank you Keerthi Chidvila for assisting me with such a amazing service, very helpful and prompt customer service with attention to details .Highly recommended .
Fantastic experience: Thank you so much for the amazing customer service Rahul. It took me literally 20mins to finalise the ticket with him. The fare and flight he provided ticked all the boxes(all my requirements). Would highly recommend to book with Eco Travel, New lynn. I spoke to Ashraf as well initially, he was very helpful too, thanks to him as well.
Fantastic experience: Prompt service. Reasonable rates. Excellent customer care. Thank you team.
Fantastic experience: I had a great experience in dealing with ECO Travels new lynn to book a ticket for me. Their staff Asif has given an excellent customer service. Thanks Asif In future I will definitely use their service again.
Fantastic experience: Alif and Ankita were extremely helpful.
Fantastic experience: Great customer service by Alif, he has proven to be very courteous and helpful from very beginning. Overall Alif is a super helpful travel agent, would highly recommend his service.
Fantastic experience: We are really pleased to get help from Asif Shawon - who hepled us from start to end booking. He is very helpful asset to Eco Travels New Lynn. Always picked up phone and guide through finalised our booking. Well done Asif, keep it up good work
Negative experience: Hi have two tickets to book one from akld to toronto return for me and wife from delhi to akl. Expedia was giving me cheaper I rang them they said yes we can book same but little expensive then expedia. He issue me ticket with 12 hrs stay. I gave him ticket 2hrs transit ....totally third class. I used to book 2011 back then it was ok . Don't recommend . Better check dates and timing through expedia. U will get premium economy and better service....thanks
Negative experience: Ive been using Eco Travels for the past 9 years for their efficiency and Service. Their service has been poor recently and then are coming out quite expensive than other Agencies. Youve lost a customer
Fantastic experience: I just recently purchased a flight and found service was excellent mr abdul ahad from Sandringham branch was very helpful found us a flight within our budget and very quick with understanding of our needs. I would definitely use their services again. Thanks to mr abdul. Keep up the good work.
Fantastic experience: Fully satisfied with service provided by Kartik Tomar, Will recommend these guys.
Fantastic experience: Excellent customer service by Asif.. Very professional and Prompt Service Thank you..
Fantastic experience: Great customer service from Prakash.! Responses were very quick and professional.
Fantastic experience: Had a booked flight from Arul very good and quick response whenever we ask highly recommend Arul.
Fantastic experience: Great customer service from Ashraf! Prompt responses, Explained all the terms and conditions clearly and processed the tickets very efficiently. Thanks!!
Fantastic experience: The team at Eco are friendly and the service professional and prompt Ricky went beyond the call of service and so was Tomar. Well done guys
Fantastic experience: My friend shared Arul's (travel agent) contact number because they had good experience getting their tickets booked from him. I had same experience as well, twice. Needed an urgent booking recently and Arul helped in no time. I will surely recommend Eco Travels New Lynn.
Fantastic experience: Great service by Ricky.
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