World Journeys

Fantastic experience: We recently completed the Silk Road/5 Stans trip. What an intrepid adventure it was! Our host Russell Hoban was outstanding and kept our diverse group of sixteen on track with the help of local guides in each country.We experienced wonderful scenery and fabulous buildings and lots of history. Hotels ranged from the amazing Ritz Carlton in Almaty to simple guest houses. Food was fresh and plentiful and we so enjoyed the new concept of eating in local restaurants chosen by the guides daily. The daily information Russell gave us was invaluable. He deserves a medal for getting us all home in one piece!. Many thanks to all involved with this trip as sometimes plans needed to be amended as we travelled.

Fantastic experience: I just returned from a bucket list trip to South America and Antarctica through World Journeys, and I cannot thank them enough for the amazing experience. I love travelling and typically book my own travel. Iwas a bit reticent to have a travel agent, but I found the process easy, stress-free and Chris was on top of all the changes with flights, accomodations, and Visa requirements. He was highly communicative and set my mind at ease. He also gave great advice when it came to different options when planning my trip including several ideas I hadn't thought about and ended up taking. He listened and gave me the best value for my budget without pushing it. He found great accomodation that fit my budget and were in great locations. The guides on the ground in Rio, Iguazu, and Buenos Aires were fantastic and gave me a very personal experience. He was also able to find the right cruise for me to visit Antarctica and was able to secure upgrades right when they became available, allowing me to not have to keep up with developments with the cruise, as well as alert me to key requirements for the cruise as they became available. I was genuinely surprised with how easy everything was. I am not used to having someone waiting for me at the airport, and I admit it took a lot of stress finding the right cab. It is a small thing, but it absolutely set a great impression for the city. I would highly recommend World Journeys to anyone who doesn't want to plan their whole trip, and want a more personal experience in your travel location.

Fantastic experience: We have previously used World Journeys to curate some personalized itineraries to Cambodia and also to Vietnam. This time, pre-COVID, we set up a pre-retirement 6 week exploration of Peru, Bolivia and Ecuador, ending in the Galapagos. Despite the challenges of lockdown, the company was able to preserve our non-refundable deposit, worked some magic with their suppliers in South America and ensured that our bucket list trip (now post retirement), amended slightly due to the instability in Peru, went ahead smoothly and without any hitches. We asked for, and received a wonderful standard of hotels, lodges and guides throughout the trip, saw incredible landscapes and experienced the wonderful culture and history of Latin America up close and in some style. The adventure culminated in an amazing 12 days cruising around the Galapagos on a small ship, taking in all the amazing wildlife above and below the water. World Journeys, and their partners, really did come through for us, ironed out any little hiccups along the way caused by in-flight diversions due to weather, or rain-induced landslides on major highways and made sure that we achieved everything on the program. I cannot fault the professional and personal service we received, from the planning of the itinerary, to it's execution once in South America, and have every intention of using World Journeys again on our next adventure.

Fantastic experience: The team at world journeys are incredibly accomodating and have worked tirelessly through the covid pandemic and afterward to ensure the best outcomes through such an unforeseen event that impacted the whole travel industry. So much respect for their professionalism and commitment to their clients.

Negative experience: We booked an Africa trip with WJ for July 2020. Of course Covid caused it to be cancelled. WJ rolled over the tour till 2021 and then 2022. We tried to transfer our deposit to a tour in Iceland, but no. No flexibility. We had to do what we had previously booked. When it was obvious the world was opening again WJ approached us to travel in 2023. All good, however we were quoted a large increase in the cost with no guarantee as to what the final cost would be in 2023! They also wanted more deposit than that they had had since 2019! Our travel agent refused as he couldn’t even book the internal flights at that stage. All WJ would say is claim on your insurance, however we all know that as soon as Covid was classed a pandemic all travel insurance was void. And we couldn’t transfer the insurance to another trip until we had dates. WJ has been completely inflexible and unlike most other companies refuse to refund any of our deposit. Now they have blocked me on Facebook! I had been following them but am not now and can’t ‘like’ the page. I’d be very weary of this company!

Fantastic experience: Excellent company to deal with

Negative experience: We booked with this company to travel to Cuba,paid deposit of 6000.00dollars prior covid and never got a rebate or call to catch up on another trip,bad news,we were happy with this company with our Veitnam holiday but very disappointed after this.

Fantastic experience: Just back from our honeymoon in Eastern Africa, Simply the best experience we ever had! Remarkable attention to details, excellent choice of service providers, great recommendations for hotels and sightseeing. we already planning our next holiday with them

Fantastic experience: I have had the most amazing experiences with World Journeys. As a company they always go that extra mile. As guests you feel privileged, pampered , cared for and safe yet still experiencing amazing adventures. I have had three incredible “World Journeys “and already have booked my next one to Ethiopia. Can’t wait. So exciting. Thank you to all our lovely guides that have made our trips so amazing and memorable.

Fantastic experience: Simply the best! I have enjoyed travel with World Journeys to Japan, Africa and more recently a wonderful European trip. The latter included a cruise. Every part of the journey was superbly organised. The position of all our boutique hotels was ideal, the attention to detail was second to none, and the itinerary on each of the trips showcased each of the countries beautifully. Great company to travel with and friendly professional staff to deal with!

Fantastic experience: We have used World Journeys for a number of travels - several times in South America and last year to India and this year to Mediterranean Europe and the Balkans. All was excellent - the hotels, itinerary and guides we had in India were all brilliant and it was not overly expensive. I very informative trip well organised by a team who know their clients requirements. This year in Europe and especially in the Balkans we received the same top shelf service. The World Journeys team are excellent in understanding the foibles of their clients and putting together a tour that suits the requirements. World Journeys are highly recommended.

Fantastic experience: We've travelled to the Middle East, Africa, South America, Caribbean - Central America, South East Asia and Bali on 3 occasions with World Journeys. Were organising Central Africa and South Europe for 2019 because we're going to see the gorilla's, we let WJ know and they've organised the game park fees for us early as you need to book/pay 12 months in advance. That's say how WJ make our lives easy, everything we ask for is considered, including affordability solutions, and then built into our itinerary. My favourite is not having to queue for visa and get out of roasting hot/muggy airports that bit quicker.

Negative experience: Expensive and patchy service.

Fantastic experience: World Journeys is a top-rate company. Unlike many travel companies that have people working for them that are limited in their travel experiences, the people that work here are specialists who have travelled to many far-flung places. This means every time we travel somewhere new we are reassured we are getting excellent information about our destination. We use them for booking short and long trips and their hosted tours are well thought out and excellent value for money. We highly recommend the service. We have also been thrilled with the quality of accommodation chosen on hosted tours.

Fantastic experience: We are a couple in our late fifties. We have travelled extensively and independently, largely through the third world, over many years, and have never been interested in group travel In the recent past, we have engaged World Journeys for all our travel needs They have crafted individual tours for the two of us, according to our requests, and we have travelled to Botswana, Madagascar, Alaska and South America. In each country, we have been met by the local World Journeys representatives, escorted for all our transfers, assisted in all emergencies (even having left our bags unattended at an Airport in Madagascar-they sorted things with the local Police. And replaced all our documentation and vouchers seamlessly We travelled as a couple in our own wildlife viewing vehicle in both Botswana and Madagascar We walked the Inca Trail (the long/highest route!), and they were there at either end to organise all the details smoothly The Galapagos, the Amazon, Equador, Africa- the experience was ours as a couple, but someone was always there to help when needed-even before we knew we needed it We have total confidence in World Journeys and repeatedly recommend them to our friends We like to continue our off-the-beaten-track travels from when we were young and "bullet-proof". World Journeys always allow us to do that William and Christine

Fantastic experience: World Journeys are great to work with! They are very professional and have excellent communication. Their final documents are beautiful

Negative experience: Excellent for 3 previous tours. The recent "Persia and The Silk Road" to Central Asia was mixed. Great for Uzbekistan, poor for Turkmenistan and very disappointing for Iran due to very poor guide. The directors no longer respond to emails!!!