Flight Centre Pukekohe

Fantastic experience: Andrew is a fantastic agent. He has organized a couple of trips for us and is really great, and goes out of his way for you.

Negative experience: this branch is very untrustworthy. They are not helpful and frauded people. My sister bought a ticket (refundable and multiple change dates) however for a change of date they charged her and they didn't refund her the return ticket! The lady who sold ticket Linda Voice doesn't work any more at this branch/Pukekohe, however, the branch didn't offer any help! My sister is currently in Germany. I encouraged her to make a formal complaint. This is our responsibility to share our experience with public and inform people about this branch. I don't recommend this branch to anyone. absolutely useless people are there to rip you off.

Fantastic experience: Great service! So friendly and helpful

Fantastic experience: Great friendly service provided by Jess.

Fantastic experience: Booked a trip to perth through Andrew, he was orsum and made things very easy and helped us sort sum changes, talk to him first

Fantastic experience: Booked out holiday here with Andrew Walker. Highly recommend this guy , lovley dude, he was very helpful & informative. If we ever going to book another holiday will definitely go back and see him

Positive experience: Great service.

Fantastic experience: Very helpful

Fantastic experience: Very friendly and helpful staff

Negative experience: I would never use Flight center again especially Pukekohe branch. We used flight center as we don't fly often and thought it best to get help from professionals who understand and can explain the jargon and help us with our questions , all seemed ok then it's like they took our money and ran. Visiting the branch end up with different staff contradicting other staff etc. Getting a response by email to the branch or to the individual is impossible without contacting their Facebook page and complaining.Just want others to know about this ,would hate to see someone else go through this

Fantastic experience: We work with Jess at pukekohe flight centre. She's awesome even when we change our mind constantly. We have just returned from seven weeks overseas. Everything she booked for us went like clockwork. Happy to pay a service fee for peace of mind and great service.

Fantastic experience: Brooke was amazing help

Positive experience: Always a great help for my bookings to Europe and now a multistop in Dubai

Negative experience: FC Botany gave 2 prices for a resort, right resort but wrong prices, then told the following day we need to google and do the search ourselves. 8 Adults for an International trip, thank goodness we never booked through them and grateful they told us to do Google search as we saved over $8000 and went through their competitor. Flight Centre Botany is an absolute joke

Fantastic experience: Very helpful in a time of need thankyou to those that help me.

Negative experience: They don’t try and find you the cheapest flights. They just put your dates into the computer and say there you go, that’s the cost.

Negative experience: Arrived wanting to book 4 flights to the gold coast but was told they where too busy to book flights...unbelievable...

Fantastic experience: The best service ever. Knowledge. Patient. Overworked. But efficient.

Negative experience: The girls at the Pukekohe flight centre were very rude. They don’t have any decency or are trained on how to talk to a pregnant lady. I just went to book the tickets this afternoon but I understand they were busy, instead of being polite about it this girl literally shouted at me and raised her voice, all I wanted to ask if I can use my credit to book my flights. Dear flight centre, I understand that you guys are busy and understaffed but atleast please ensure you have your staff is trained properly and have the manner’s on how to talk to customer, otherwise you will continue to loose business.

Fantastic experience: Excellent assistance whether it's flights, destinations or insurance claims. Very knowledgeable staff

Fantastic experience: Andrew was very professional and informative we came away very happy.

Fantastic experience: Andrew is my go to agent here, all taken care of and hassle free..

Fantastic experience: Andrew at Pukekohe was most helpful. Group of girls heading to Raro hopefully. Fully informed us on everything. Would recommend and will use again in the future

Fantastic experience: Excellent customer service

Fantastic experience: Always extremely helpful and great to deal with ...always make sure every detail is taken care of and make covid travel a breeze A+++

Fantastic experience: Quick. Cheap. Good.

Negative experience: Very unprofessional. Staff come across as immature and incapable of dealing with multiple tasks. Was promised a call back but after three days no response at all. Will try another branch, plenty of better options in Pukekohe.

Positive experience: No comments

Fantastic experience: Fun for the whole family

Fantastic experience: Great customer service

Fantastic experience: Friendly and helpful

Fantastic experience: Excellent process and service

Positive experience: My mum and I visited this place great service

Fantastic experience: Awsome, thanks aroha, and jess

Fantastic experience: Jess is awesome, goes above and beyond! Would highly recommend.

Fantastic experience: Fantastic like it

Fantastic experience: Awesome store very helpful

Fantastic experience: Pretty awesome store