
TravelShop

Information about TravelShop
2019, Auckland
Opening hours
- sunday: (closed)
- monday: 9:30-18:30
- tuesday: 9:30-18:30
- wednesday: 9:30-18:30
- thursday: 9:30-18:30
- friday: 9:30-18:30
- saturday: 10h-14h
Travel Agency
Our comment from TraTraTravel about TravelShop:
TravelShop is a highly regarded travel agency in New Zealand, known for its excellent customer service and dedication to meeting clients' travel needs. Many customers have expressed their appreciation for the swift and efficient service provided by the team, showcasing remarkable professionalism and friendliness.
Key highlights from customer experiences include:
- Exceptional assistance with booking flights and accommodations.
- Strong attention to detail and a commitment to finding the best deals for clients.
- A friendly and patient approach that makes the booking process enjoyable.
- Efforts to accommodate requests and upgrades for an enhanced travel experience.
Clients frequently commend staff members like Prabhjeet and Garry for their helpfulness, timely communication, and ability to handle various travel requirements. The agency aims to exceed expectations, making it a preferred choice for travelers in need of support and advice.
While some users have reported occasional miscommunication and dissatisfaction with specific situations, the majority of reviews reflect a positive consensus about the quality of service provided. Overall, TravelShop is hailed as a reliable agency with a strong customer focus, making it an excellent option for future travel plans.
TravelShop: Reviews
Fantastic experience: Good Day I must Endorse our Heartfelt Appreciation to your TRAVELSHOP Company For YOUR FAST and EFFICIENCY Service with Absolute Friendleness and Professionalism Your instance KINDNESS AND EARGENESS TO UPGRADE US TO BEAUTIFUL AND MOST COMFORTABLE ACCOMODATION WAS TRUELY REMARKABLE I have already Booked my Next travel to Australia with you and i want you to plan a tour to CAMBODIA AND VIIETNAM in Jan2025 THANK-YOU MOST KINDLY MR GARRY FOR GOING THE EXTRA MILE IT IS TRUELY APPRECIATED fondest love and regards jayasee Chetty
Fantastic experience: My experience with TravelShop was exceptional. They arranged my trip from Auckland to Queenstown with excellent flights , accommodation and good prices for the trip to MILFORD SOUND and the Steam boat trip . I will recommend TRAVELSHOP for their excellent service and value. Deena Pillay ( South Africa)
Fantastic experience: I had a great experience booking my tickets. Highly recommend for getting such excellent customer service.
Fantastic experience: Good Service
Fantastic experience: Excellent service
Fantastic experience: Prabhjeet was extremely helpful, perfect communication, very nice highly recommend
Fantastic experience: Gary's been very efficient, prompt and helpful, very reliable too.
Fantastic experience: Exceptional and Excellent service. They always attempt to exceed expectations. That’s the reason I tend to approach them for our travel needs. Thanks Prabhjeet.
Fantastic experience: I had wonderful experience with them, they are so helpful.. I had great deal .. I definitely recommend them...thank you so much for great service...
Fantastic experience: excellent service
Fantastic experience: Dear Prabjeet, I recently had the pleasure of working with Prabhjeet for booking my advance travel tickets, and I couldn't be more satisfied with the service provided. From the very beginning, Prabhjeet demonstrated exceptional professionalism and expertise. He took the time to understand my travel needs and preferences, ensuring that I received the best options available. Prabhjeet's attention to detail was remarkable, as he meticulously checked all the flight schedules, layovers, and seat preferences to ensure a seamless travel experience. He was proactive in providing updates and promptly responded to any queries I had, making the entire process stress-free and efficient. What truly stood out was Prabhjeet's dedication to securing the best deals and his willingness to go the extra mile to accommodate my requests. His friendly and approachable demeanor made the booking experience enjoyable, and I felt confident that I was in good hands. I highly recommend Prabhjeet to anyone in need of travel assistance. His professionalism, knowledge, and commitment to customer satisfaction are truly commendable. Thank you, Prabhjeet, for making my travel arrangements so smooth and hassle-free! Warm regards, Sarabjeet Singh
Fantastic experience: Very good experience, excellent reply back and always got best deals . Using their services from almost 8 years .
Fantastic experience: 100% recoomendation. Awesome guys for the job. Everyone is really soft spoken, very professional and dealt so patiently with someone so complicated like me with many rrequirements.Happy with the communication and experience.
Fantastic experience: Good service with reasonable prices.
Fantastic experience: Garry.. (Travel Shop ) was an absolute delight to deal with.. Very helpful and understanding.. Your needs.. Very Calm and cooperative with a genuine Smile ☺️ No matter how many times you change your flight /Dates /Timings.. Try for yourself to believe it..
Fantastic experience: Travel shop is the best travel agency. They have given me the best prices for the tickets and also explained everything in detail so we can get best option that we need. I will highly recommend them.
Fantastic experience: Amazing customer service great prices … totally recommend it
Fantastic experience: Garry is very nice and listen to you carefully what actually you need. Very good customer service. That’s 3 time I’m buying tickets from him. Definitely recommended.
Fantastic experience: Years I am taking my holiday tickets from this place. They always go above and beyond to meet our booking needs and not hesitate to change dates and look around for best option ticket for us. Always very patient and try all the options to give best option for customers. Really impressed with service, previously Tony and now Garry is really helpful with all the ticket booking process . 5/5 . Great service Best deal 100% recommend this place for your future holiday / cruise / overseas booking Thank you
Fantastic experience: Best customer service and ticket deals
Fantastic experience: "I had an absolutely fantastic experience booking my tickets with travel Shop! They were incredibly helpful and patient throughout the entire process. Not only did they find me the best deals available, but they also took the time to explain different options and ensure I got exactly what I needed. Their professionalism and friendliness made a potentially stressful task enjoyable. I highly recommend Travel shop to anyone needing assistance with booking tickets. Thank you so much for your outstanding service!"
Fantastic experience: Very good experience with bookings
Fantastic experience: Awesome service, good lad
Fantastic experience: I've been using Travel Shop services for 7-8 years. Their top-notch team always finds the best fares for my needs. Thanks, Garry, for the excellent service—keep it up!
Fantastic experience: You are the best
Fantastic experience: Had really great experience specially Garry shows great efforts to get you a good deal so highly recommended. Thank you
Fantastic experience: Awesome team, great service. Thanks
Fantastic experience: Excellent service and suggestions about blasting best deals
Fantastic experience: Prompt reply and professionalism. Keep up good work
Fantastic experience: Always the best
Fantastic experience: Gary was very professional and knowledgeable in the field of booking and ticketing. Gary was also very prompt in assisting and providing the information we needed. Thank you Isabel
Fantastic experience: Thank you, for always giving us the best customer services and looking after your customers so well. Thank you Garry and the entire team.
Fantastic experience: Next Level Service… Highly recommended, try at least once. Garry from TravelShop is a gem, he does his best to give you endless options.
Fantastic experience: Best experience, Garry is so polite and humble. Always very quick responsive. I highly recommend.
Fantastic experience: Such a great service from Travel shop. Garry cheema in particular assisted me and provided a great customer service. He is a real asset to your bussiness. I just cannot thank Garry enough for the work he has put in as I had to cancel and rebook tickets few times and with in a short notice frame too. Thanks
Fantastic experience: Always get best deals and customer service from Travelshop. Booking since 2010 never get any complaint. Will recommend to everyone. Thank you
Negative experience: Worst Travel agents I've ever dealt with!! I tried to book a fare for my mum last month with these guys, the lady who served us over the phone first advised us a price of $2400 which sounded great but she informed us that unless booked right away, she can not guarantee that the price will stay. We called back in 10 mins and the next best price offered to us was $2500. We took that offer right away, deposited all the money into their bank account and were waiting for the final confirmation itinerary! 30 mins later we called them to check if everything was okay, thats when we were advised that they can't offer us that price anymore and we have to transfer them extra money (I think it was about extra $100)! I had never dealt with anyone from a travel company who was this confused! This all happened over the weekend and I had to wait 2 days to get my money back and I wasn't able to book anywhere else because of this! I would NEVER recommend anyone to go to these guys!
Fantastic experience: Very good service.
Fantastic experience: Genuine seller for travel ticket. Very helpful. Cheap flight tickets. Highly recommended
Positive experience: They have a very good competitive pricing and staff are very helpful
Fantastic experience: Highly recommended. Dealing with them for last 8 years. Good service
Negative experience: The worst experience ever . Please don’t go and book with these agency as they don’t take any responsibility for their mistakes. We have been travelling with many other agencies with good customer service but once we booked with them ,We are stuck in airport with kids and parents as we can’t go same day unexpectedly only because of their irresponsibility. Right now stuck in airport. Frustrated and angry !!
Sorry for the inconvenience. Due to last minute flight schedule change by the airlines, the best possible solution was offered. In spite of being on a Sunday, one of our consultant assisted you until your parents boarded the flight.
Fantastic experience: I have been dealing with travel shop for number of years and never had any problem. I normally deal with Tony and always got very good service and deals. He seem to be little bit busy man but generally comes back to you within a reasonable time period. He is good, worth a try....
Negative experience: NEVER EVER GO TO THIS TRAVEL AGENCY. ONE OF THE WORST TRAVEL AGENCY EVER.. THE LADY OVER THERE IS SPINELESS AND WORTHLESS. WONT EVEN ALLOW PROSPECTING CUSTOMERS TO CHECK PRICES. WE SAID WE GOT A LOWER PRICE ONLINE AND SHE DECIDED TO BE RUDE TO US AND TOLD US TO GET OUT. NEVER EVER MET A TRAVEL AGENT WHO TALK TO A CUSTOMER LIKE THAT. YOUR THE ONE WHOS INSULTING. THIS PLACE IS DODGY. BUYER BEWARE. THANK GOD WE DID NOT BUY FROM HER.
Fantastic experience: Great services. Thanks Tony
Negative experience: The worst experience by far. Apart from Tony, Please do not try to call anyone else. The person who I dealt with couldn't quote me on a correct price. After spending 40 mins on the phone, and wasting my time, harassed me over the phone and apparently i am a liar of the first order. Please save your patience and time and do not contact this agency. I have never come across anyone who can treat you with such disrespect and harassment. I am shocked to hear an employee works in New Zealand with such disrespect to costumers.
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