YOU Travel Bethlehem

Fantastic experience: Absolutely brilliant service thank you so much

Fantastic experience: Cathy has been incredible to deal with! What a fantastic travel agent to be working with! Everything has been arranged so easily for us. Can't thank her enough!

Fantastic experience: Amazing experience, wonderful food, excellent service

Negative experience: Was treated like an idiot and spoken down to. Definitely do not recommend. Absolutely no customer service at all

Fantastic experience: We booked our trip to the UK and Bali with Kay, she was most helpful, especially with options of flights and recommended a hotel in Bali (we were staying with family in the UK) As I was using a walking stick when we met her, she suggested that we request assisted travel for a wheelchair and transport through the airports, this turned out to be extremely helpful as some airports were a long walk from the plane to immigration. The holiday was a complete success, all due to Kays knowledge and experience. Hence to say that we will book with Kay again for next year. Thank You. M & A Kelly

Negative experience: We certainly will not be using again or recommending this office to anyone. The woman we dealt with was so rude. She never smiled the whole time we were there and spoke to us like we were idiots. As a family, we travel on a fairly regular basis and have dealt with many travel agents , never, never have we been treated so poorly. Needless to say we will be taking our future business elsewhere.

Fantastic experience: First time using this Travel company, but, very positive initial contact. Currently liaising with Alison who is professional & knowledgeable on international travel.

Fantastic experience: Kay arranged a wonderful holiday for us in Rarotonga. She recommended that we stay in the Nautilus at Muri Beach. The accommodation was first class and the staff were very attentive and helpful. Kay also helped us with the paperwork re the Covid 19 restrictions and was very patient when we were not sure about the procedure. We had a great time in Rarotonga and will have many happy memories . Thank you Kay and your team.

Fantastic experience: Excellent service from Kay Rogers. We sadly had to cancel our cruise due to illness but Kay made the whole process of cancellation & refund as stress free as possible Highly recommend

Fantastic experience: Thank you so much Kay for arranging our holiday to FiJi. It was absolutely what we needed. Your suggestions were perfect for us. I look forward to the next trip.

Fantastic experience: Such an awesome team, providing a fantastic service to our community. We are very happy to recommend!

Fantastic experience: We have just finished a 3 week trip around Tasmania. Kay arranged awesome accommodation for us on this trip. Everything went smoothly with no problems from seeing Kay initially to getting home (other than the AKL airport shambles on return which she had no control over). I highly recommend YOU Travel Bethlehem.

Fantastic experience: Using John from You at Bethlehem was the key - he sorted travel and flight cancelations and changes - in past did all on net - no more - the airline world has changed so we used and will use someone with knowledge

Fantastic experience: For many years (over 10 years) we have had great trip experiences because the team at YOU Travel take special care to ensure that our Travel arrangements go to plan. We can highly recommend Catherine Memberry and Kay Rogers as top Operators and owners of YOU TRAVEL Check them out. You wont be disappointed.

Negative experience: Sent an email and never got a price nor a reply. Eventually it was found in their junk mail 8 days later just after I posted a 1 star review. Certainly not the 5 star business they claim to be. Evidently i was accused of an outright attack on their business? Beats me?? To top it off they no longer wish to give me a quote nor do they want my custom. Our family has spent tens of thousands with their business over a period of 10 or more years I'd be happy to go somewhere else to spend my money for a business who deserves it. Turns out their 5 star business is not what it's made out to be. I'd give them a wide berth if considering booking tickets and go somewhere where the owner isn't moody and accuses customers of being wrong before finding out the cause. Extremely unprofessional.

Negative experience: My husband and I visited your shop on Monday morning to enquire about a business class trip to the UK. The woman at the desk was extremely rude, and said she could do nothing for us as my husband didn’t have his passport with him, and all the agents were busy. This was certainly not the reception we expected from a travel agent. Her manner was shocking. Fortunately I called the You travel shop in Tauranga CBD, and spoke to a lovely agent (Marie). The reception and customer service at You travel, Tauranga CBD, was exceptional in comparison to our experience at You travel, Bethlehem.

Fantastic experience: Kay is excellent to deal with.

Fantastic experience: Best service ever!! We had a family emergency which required us to travel to the UK at very short notice whilst Auckland was in level 3 lockdown. Kay was fantastic at arranging our travel and helping us get all the negative tests and locator forms organised as well as last minute ticket upgrades etc. Excellent communication along the way and also helped us secure MIQ, I cannot recommend Kay and her team enough. Thank you so much Kay for all your help, we’re so very grateful. Sparks family

Fantastic experience: Excellent helpful staff and very knowledgeable

Fantastic experience: Exemplary service from Patti and the team securing refunds over Covid crises. Have used their services several times and reccomend them highly for travel and accommodation perfection.

Fantastic experience: Great service by Lisa over the past few years. Highly recommended. We only deal with Lisa Scott. Lovely lady.

Fantastic experience: Thanks Sandra, as usual a great service with all bases professionally covered. Even managed to get a lower price than originally quoted. Highly recommended.

Fantastic experience: Best service ever! Better prices than we could have booked online, outstanding recommendations on when to go, what to do and where to stay. As a client of over 15 years, they have always delivered. Can highly recommend to everyone as they are the best in town!

Fantastic experience: Patti is a wonder, and will work out everything to have the holiday of you dreams!

Fantastic experience: Planning a trip, big or small , wanting a great Travel Consultant, look no further, Sandra Rasmussen and the team at You Travel, Bethlehem. Sandra is amazing, nothing is too much trouble, she has fantastic suggestions and her attention to detail is second to none, the result, a wonderful hassle free trip of a lifetime. You have the confidence that when you get on the plane, everything will fall into place, so just sit back and enjoy. So if you are contemplating the magical trip away, contact Sandra today and you will have no regrets whatsoever.